customer testimonials

“In almost all aspects of our business the Markinson CRM solution has helped us to achieve new levels of efficiency, insight and operational effectiveness. The professional way in which Markinson embedded themselves within our organisation and familiarised themselves with our processes had a real bearing on the end result.

“We fully endorse Markinson’s CRM credentials. We would – and indeed we have on several occasions – recommend their services to any business searching for CRM expertise.”

Luke Davies, General Manager of Operations
ANZIIF

“We expected the data migration to be a big challenge...Markinson were able to develop processes which transferred the data quickly and with minimal fuss. This made the rollout process a smooth one, with our retailers’ able switch from the old to the new system and to pick up where they left off.

Throughout the project Markinson have delivered on what they’ve promised. Their approach has been professional, dedicated and honest. From the initial consulting process through to customisation and project management, we’ve mattered to them. They’ve been extremely receptive to our feedback, reactive to our requests and we’ve benefitted immensely from their advice and experience.”

Matt Evans, General Manager of Sales and Marketing
Orb Communications

“We were delighted to implement the Markinson Solution within budget, whilst also meeting our key objectives and allowing us to better understand what’s happening with our customer base. The team has responded positively to the new system with a number of them asking ‘why didn’t we do this earlier?’”.

Jaimie McNabb, General Manager, GSB Supplycorp

“What impressed us and your customers is that you are very professional – taking the time to meet face-to-face and understand our business. Your customers told me that we should trust Markinson as you have the experience to provide guidance”.

Sara Gonzalez, Office Manager, Redback Conferencing

“Markinson introduced the philosophy of CRM to Toro, where they truly understood the objectives we were looking to achieve for our business.”

Tim Hogan, Manager of Business Intelligence
Toro Australia

““Markinson had ‘runs on the board’ with six members of the Gemcell group already using MomentumPro successfully. It was clear that Markinson understood the electrical wholesaling business. Our intention is to use MomentumPro as the long-term backbone of our business. We have every confidence that whatever demands for features or performance we put on the system, it will continue to serve us.”

John O'Neil, Managing Director
Mekolec – Electrical and Data Supplies

“We were looking for a system that would be easy to implement at a sales level. Markinson’s solution was way ahead of its competitors in this area. Over the years, the system has become even more user-friendly.

In over 16 years we have been with Markinson, the amount of downtime we have experienced would only be several hours. If ever there is a problem, it is rectified immediately.”

Arthur Clark, Wholesale Manager
A Man’s Toyshop

“We wanted a package that could do it all. We needed a system that could run the business, from purchasing to sales through to invoicing and reporting. Markinson provided a solution that met all of our criteria, enabling us to achieve a consistent annual growth rate of 20 - 25% with the same level of staff.”

Allan Turner, Proprietor
A&B Seals

“95% of our operation is reliant on MomentumPro from stock quantities to customer details. The Markinson solution assists dramatically with inventory evaluation on site.

Beyond this, the Markinson team have been, and continue to be, extremely proactive every step of the way. They are approachable with ideas, and quick to offer solutions to any issues. They are great to deal with, nothing is too hard.”

Daniel Stewart, Systems Administration and Services Manager
Auto Brake Service

“Since starting our relationship with Markinson in 2000, the wide ranging of functionality of MomentumPro has enabled us to have better control and visibility of our inventory as well as streamline daily repetitive tasks, helping us to focus on building and sustaining our competitive edge rather than worrying about day-to-day processes.”

Mauro Lombardi, Managing Director
Auto Tranz Diff Parts

“With more than 90 stores, 920 staff and 400 delivery vehicles across Australia, Burson Automotive is a company that embraces growth by delivering great customer service through the help of progressive technology and working with like minded solutions providers.

To achieve the rate of growth we have, whilst maintaining cost effectiveness and profit forecasts, we’ve relied heavily on the level of visibility, process automation and flexibility MomentumPro has provided us with for more than 16 years.

We look forward to working with Markinson as a strategic and collaborative partner as we continue to increase our range of products and seek opportunities to expand our store network throughout Australia.

Michael Tigani, Chief Information Officer
Burson Automotive

“We were delighted to implement the Markinson Solution within budget, whilst also meeting our key objectives and allowing us to better understand what’s happening with our customer base.
It would be difficult to find another system that meets our requirements to the extent that MomentumPro does. Over the last three years I’ve seen constant improvements in the system and we have a broad view in the company that the system is good for us.
The staff at Markinson are genuinely helpful; the way they interact with customers is very effective. This interaction has helped us to understand some of our business processes better.”

Geoff Stewart, Managing Director
Multispares

“Markinson has been a valuable partner in the growth of Rexel Group and its associated companies in Australia for the past 13 years. We would not have grown to become the world leader in the distribution of electrical parts and installation equipment without the level of stock and inventory control MomentumPro gave us.”

Troy Dawson, Chief Information Officer
Rexel Group Australia

“Our subsidiaries complement each other in the truck and earthmoving industries. They need to interact with each other on the one system. Site performance and comparisons at all levels are achieved with the Markinson offering. When compared to other providers, the Markinson solution with dismantling capability came up in front.

We’re now able to service diverse markets throughout Australia, using one system to report across each of our business entities.

Since the implementation of the solution, SMP Group has been able to successfully expand its presence allowing us to easily supply new markets in more locations.”

Neil Hall, Group IT Manager
SMP Group

“Since introducing Markinson solutions and services to Sprint Auto Parts nearly ten years ago, we’ve been able to grow from 15 to 35 stores nationwide thanks in part to the level of flexibility MomentumPro gives us to roll out new stores easily and with greater control and visibility.

MomentumPro’s ability to upscale in line with our expansion plans, as well as streamline inventory movement within our distribution centre, has enabled us to stay on top of market demands and achieve our goals for delivering outstanding customer satisfaction and efficiency.”

Peter Hiley, General Manager
Sprint Auto Parts Franchising

“We have been using MomentumPro Software from Markinson Business Solutions for over 10 years.  It has been an integral part of our success over this period. We have found the Markinson staff supportive and helpful.”

Marcus Rome, Finance and Administration Director
Tridon Australia

“We are now one of the leading retailers in Australia, and our cost of doing business is down to 13.42%, in part thanks to the efficiency of the Shopkeeper Plus solution.

“I have other point of sale system providers approach me on a weekly basis, but none of their products match Shopkeeper Plus for its ease of use, efficiency and capacity to meet our needs.”

Geoff Craig, Group IT Manager
JB Hi-Fi

“With the majority of the retailer’s product being clothing, Shopkeeper’s Matrix module has been invaluable. “The Matrix module enables us to track and analyse items by size, colour, type and style whilst creating stock codes quickly. This saves us 80% of the time it would take to do the same task manually,”

Darren Moncrieff, Acting CFO
Karl’s Mega Sports

“Each of the Super Butcher stores were stand alone and not polling to Head Office, which required the manual entry of different prices and for each store. Markinson’s Shopkeeper retail solution allows us to centralise this process, reduce data entry errors, keep better control of our inventory and greatly improve the quality of reports for faster and more informed decision making.”

Warren Katipa, Inventory Manager
Super Butcher