Established in 1921, John Sample
Group (JSG) is an Australian-owned company that has
continually introduced diverse new products and services to
Australia. Operating for more than three quarters of a century,
JSG is an importer and distributor of industrial products and
motorcycles. With a head office and distribution centre in
Sydney, JSG also has branches in Queensland, Western Australia
and Victoria employing more than 45 staff.

John Sample, Executive Chairman of JSG
explains “There are two main companies under JSG: John
Sample Automotive and JSG Industrial Systems. John Sample Automotive
is the sole Australian importer of motorcycle brands Aprilia
and Moto Guzzi. We import these brands directly from Italy and
supply motorcycles and scooters to more than 30 dealers across
Australia.
The John Sample Group, through its subsidiary
JSG Industrial Systems, is regarded as the market leader in the
field of Centralised Lubrication and Material Dispensing, offering
the right solutions to what are often complex and unforeseen
problem areas. The group has had a presence in South East Asia
for 15 years having recognised the potential of this region.”
The Right Change
According to John Currao, Financial Controller, JSG, “We
went live with MomentumPro in April 1999. We use MomentumPro
for the bulk of our operations including production and servicing.
It was a big change from our previous system and there were a
lot of good things that came from that change.”
“We looked at eight products before deciding on MomentumPro.
We went with MomentumPro for a couple of reasons: MomentumPro
had a better drill-down facility and the Importing Module in
MomentumPro was better than anything else we saw. Because we’re
a big importer, this was extremely important.”
MomentumPro Handles Importing for JSG
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“We import mainly from the United States and Germany on
the industrial side and the motorcycles are Italian. The Importing
Module in MomentumPro is very good. MomentumPro provides us with
precise landed cost figures with different exchange rates and
duty rates on all our shipments. It creates packing lists and
automatically assigns all committed stock. The Importing Module
also gives you the flexibility of changing exchange rates,” says Currao.
“MomentumPro manages back-orders well. We used to do a lot of back order
processing manually with our previous system. Before MomentumPro, when a shipment
arrived, we would have to allocate it all manually. Now stock stays committed
to a customer from the time it is ordered. When it lands, the shipment gets receipted,
a pick slip is produced, staff pick the product and it’s out the door.
MomentumPro provided great improvements in this area and saved us hours and hours
of work. Back-order fill rates have also improved,” says Currao.
“The inventory management of MomentumPro is also very
good. We carry more than 10,000 product lines on the industrial
side of the business alone. Our product lines are very diverse
including everything from washers and huge pumps to motorcycles.
To manage our inventory, we use bin boxes for smaller items and
racking for our larger lines,” says Currao.
Designed for industry, MomentumPro contains comprehensive on-line
multi-branch inventory management with advanced processing and
reporting facilities and full incorporation of bar-coding technologies
that provide businesses with the ability to manage their inventory
intelligently and efficiently.
MomentumPro Provides Serial Tracking
“MomentumPro allows us to have full serial tracking of
motorcycles which is excellent. This is especially important
in relation to spare parts for the bikes relating to warranty
and recalls if any. The relevant information is available to
our staff in MomentumPro because it is all recorded. This includes
service item information,” says Currao.
According to Currao, “We use the automatic reordering
in MomentumPro.” MomentumPro has a powerful interactive
reorder processing system that allows users to efficiently place
orders without tedious reporting and re-entry methods. “In
regard to reorder processing, we use the suggested re-order quantities.
Most of the time what the system recommends is what we order;
we only adjust our orders where necessary,” says Currao.
MomentumPro suggests order quantities based on intelligent reorder
strategies that include safety stock levels, sales forecasts,
lead times, stock coverage, reorder point, demand & sales
history and other trends.
“MomentumPro allows us to keep more information. The more
information you have in the system, the more you can get out of
it. Historical data is very important to the running of our
business. We can look at a stock movement from three years ago
and drill down into an invoice or receipt in no time at all.
On our previous system, any more than one year of historical
data would slow the system down reducing productivity. We already
have three years of data in MomentumPro and it hasn’t slowed
at all,” says Currao.
MomentumPro Supplies Information when it’s Needed
“Fast access to information is important especially on
the customer service side. The way MomentumPro is designed is
quite good in the sense of drilling into specific items,” says
Currao. MomentumPro provides extensive inquiry facilities covering
all aspects of inventory, pricing, catalogue, customers, suppliers
and orders.
“You can get more information more quickly in MomentumPro,
that’s the beauty of the system. It all comes down to efficiency
of time. You can do more in less time. Our customer service staff
are able to tell a customer straight away if a product is in
stock or when it will be available,” says Currao.
Reliability a Major Benefit
Currao explains, “Another major benefit of MomentumPro
is that it is very reliable.” MomentumPro is built on Progress
Software. Progress gives MomentumPro the reliability and scalability
to ensure it constantly meets the growing needs of businesses.
According to Currao, “MomentumPro provided us with many
benefits over our previous system. It streamlined a lot of areas
within our business and is flexible in the way you do things.
Importing is a key part of the operation of our business and
MomentumPro has helped us greatly in this area.”
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