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Multispares has been importing and distributing
truck and bus parts for 25 years and in 1987 was listed on the
Australian Stock Exchange. The company has grown from a small
wholesaler of Leyland parts established in 1976 into the largest
independent supplier of truck and bus parts in Australasia. Multispares
business is based on a network of nine wholly owned warehouses
and sales outlets, including three in New Zealand. This is supported
by company representatives, resellers and dealers across Australia
and New Zealand.

All Multispares outlets are linked by an
on-line computer system that supports all operations. This system
shares a common database including a catalogue with over 100,000
product applications, real-time inventory availability and a
fully automated sales, picking and dispatch system.
Total Business Integration
“We integrate all functions of our
business using the MomentumPro system,” said Geoff Stewart,
Managing Director of Multispares.
Multispares operates the Importing, Inventory,
Sales Processing, Purchasing, Service, Pricing, Marketing, Warehousing,
Accounts Receivable, Accounts Payable, General Ledger and Banking
modules in MomentumPro.
According to Stewart, “MomentumPro handles sales order
processing, product inventory control, product distribution and
financial accounting. MomentumPro also produces extensive online
reports for daily analysis.”
“It would be difficult to find another system that meets
our requirements to the extent that MomentumPro does. Over the
last three years I’ve seen constant improvements in the
system and we have a broad view in the company that the system
is good for us.”
MomentumPro – An Essential Business Tool
Stewart says that “A good computer system is an essential
tool for business development as it supports business processes.” MomentumPro
has been designed as a complete enterprise management software
solution that meets the needs of modern wholesale distribution
and supply companies.
Multispares is constantly growing both in Australia and in New
Zealand. Stewart explained that “MomentumPro has
made it easy to establish new branches because all the systems
are scaleable. MomentumPro also has an extremely good
back-end database.” The reason for this is MomentumPro
is built using the Progress relational database engine which
provides excellent stability and scalability.
“We have about 24,000 inventory items on file. At any
one time there are between 15,000 and 16,000 live items available
for use. These are accessible through all our branches in Australia
and New Zealand.”
MomentumPro gives businesses the ability to link all their branches
on-line in real-time. All branches use the same data and have
access to the same information. This improves efficiency and
reduces costs incurred as there is no need for staff to phone
or fax between branches to get the information they need. The
information they need is all available to them instantly via
MomentumPro.
MomentumPro Provides Excellent Stock Control for Multispares
Stewart said, “Our stocktakes are very good. For the significant
number of transactions we do, the errors in stock-takes are insignificant”.
MomentumPro provides excellent inventory and stock control.
“There are two things that make us favour MomentumPro.
One, it has developed in a way that supports our needs. Two,
we have made an investment in MomentumPro; we view ourselves
as having a partnership with Markinson long-term.”
Multispares have been using Markinson software since 1987. Stewart
explained that it has been beneficial to see Markinson grow even
more customer focused. “Based on my experiences the company
has become customer focused and developed strong disciplines
to help develop customer driven improvements.”
Multispares Benefits from Working Closely with Markinson
“The staff at Markinson are genuinely helpful; the way
they interact with customers is very effective. This interaction
has helped us to understand some of our business processes better.
The interaction we have had with the development team at Markinson
has allowed the development of the software enhancements we wanted.”
Markinson sees themselves as a business technology partner and
works alongside its customers in the development of MomentumPro.
This has allowed the development of a solution in MomentumPro
that truly meets the needs of companies like Multispares.
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