Markinson News
The latest news from Markinson Business Solutions
Markinson Win Partnering Of The Year at Microsoft Awards 2010
August 2010
Markinson were recognised for their CRM achievements at the Microsoft 2010 Awards in Auckland, New Zealand last night, 18th August 2010.
Markinson received the award in recognition of its work for Orb Communications, New Zealand’s largest independent telecommunications retailer. Working in partnership with Appserv, the award winning solution includes custom entities to capture customer, service contract and customer/product relationships. This capability allows Orb to obtain an instant, 360-degree view of any customer at any time in any location and enhances customer service. The solution is hosted with Appserv, which ensures excellent country-wide performance via both web browser and Outlook interfaces.
According to Matt Evans, general manager sales & marketing at Orb, the solution has improved the company’s ability to cross-sell and has already delivered measurable sales wins. “We are thrilled with the results and are already seeing a return on our investment with improved retention rates, reduced call to sale times and faster customer support. Markinson and Appserv’s approach has been very professional, dedicated and honest. In our book they are worthy winners of the award,” said Evans.
Commenting on the win, Ian Whiting, chief executive officer at Markinson said, “We’re extremely proud of our success and value our strong working partnership with Appserv. We look forward to building upon our relationship with them in future proposals.”
To read the press release click here. To view the case study click here.
Markinson sponsors Australia and New Zealand Insurance Industry Awards
August 2010
Markinson is proud to sponsor the Service Provider to the Insurance Industry cartegory at the Australia and New Zealand Insurance Industry Awards being held in Sydney on Thursday 12th August 2010.
Ian Whiting, comments “we’ve used our knowledge to help some of the leading providers of insurance services to grow. Our membership management capability provides a solution backbone to the ANZIIF business and we’re proud to be a part of their success by sponsoring this event”.
To find out more, click here.
Markinson finalist in two Microsoft Partner Awards 2010
July 2010
Markinson have today been confirmed as a finalist within two categories at the Microsoft NZ Partner Awards 2010 – CRM Solution of the Year and Partnering of the Year with Appserv. Ian Whiting comments “we’re extremely proud to be a finalist in two categories in the Microsoft Partner awards. Our entries provide real life examples of best practice in CRM that continue to bring unprecedented benefits to the customer”.
Winners will be announced at an award ceremony to be held at the Langham Hotel on the 18th August 2010
Markinson and Orb Communications, taking communication to the next level.
June 2010
Orb Communications is New Zealand’s leading network of independently owned and operated telecommunications retailers, with more than 40 stores independently owned by 24 shareholders nationwide. A dealer for the Telecom network, Orb delivers expert mobile, broadband and fixed-line services to a diverse range of clients, including retail customers, SMEs and some of New Zealand’s largest corporations.
To deliver the levels of service that customers were expecting, Orb needed a comprehensive CRM system that could provide an instant, at-a-glance picture of a customer and their services. Armed with a detailed list of requirements, Orb began to investigate potential vendors, selecting Markinson. “Whomever we partnered with needed to be able to understand our business practices and create a CRM solution to fit,” says Evans. “We chose Markinson for their CRM specific experience and proven customisation expertise across a wide range of industries.”
Now live and running nationally across Orb’s operations, Evans says that the CRM solution provided by Markinson has been a unqualified success, providing the company with instantly accessible information and insight into its customers while ramping up its ability to serve them. About his experience with Markinson, Evans says that the company has been fantastic.
“Throughout the project Markinson have delivered on what they’ve promised,” he declares. “Their approach has been professional, dedicated and honest. He adds, “They’ve really invested time in getting to understand our end-to-end business requirements and delivered a solution that is tailored to our needs”...
To read the case study, click here.
Markinson extends NZ presence with new buy
May 2010
Markinson has once again stepped up its regional expansion plans, announcing today its acquisition of New Zealand IT services provider, Zeron. Specialising in Sage SalesLogix, Zeron strengthens Markinson’s position in the New Zealand CRM reseller market, bringing to the company an impressive deployment history with leading NZ customers such as Fletcher Aluminium, Healthlink, Nuplex and Woosh Wireless.
“Our business drivers are really focused around building brand presence and extending our customer landscape within Australia and New Zealand. This acquisition clearly assists with building our footprint in New Zealand, whilst enabling us to increase scale and broaden our skill sets.” Zeron’s customers and staff will be transitioning to Markinson, with Chris Trabing, founder of Zeron taking up a role effective immediately.
“New Zealand is an important market for us and we’re committed to investing in high quality people, solutions, services and infrastructure to deliver against the evolving needs of our clients and ultimately achieve long term success,” said Whiting.
To read the full press release, click here.
Markinson extends CRM play with second acquisition
March 2010
Markinson has once again stepped up its expansions plans with its acquisition of the CRM arm of sales training business Acuere. This is the second CRM acquisition the company has made this financial year as it looks to rapidly increase scale and presence in the SMB business software market across Australia and New Zealand.
The deal, for an undisclosed sum, extends Markinson’s geographical reach into South Australia, with the addition of an office in Adelaide, and bolsters the company’s CRM capabilities, in particular within Sage SalesLogix and Microsoft CRM.
Commenting on the deal, Ian Whiting, Markinson’s Chief Executive Officer said, “Building out the CRM side of our business is a key focus as we look to extend our position in the SMB business software market. Acuere’s CRM arm provides a natural fit with our business, adding critical mass to our CRM capability and building upon our recent acquisition of Adexio.”
To read the full press release, click here.
Markinson steps up growth with regional sales appointments
February 2010
After a strong 12 months of business growth and subsequent expansion into New Zealand, business software provider Markinson, announced today a strengthening of its team with two key sales appointments.
Peter Moore, who previously held the position of Australian country manager at global ERP provider HansaWorld, has been appointed to the newly created role of Australasian sales manager. With over ten years experience managing international sales teams and strategic vendor partnerships, Moore will play a pivotal role in building Markinson's sales strategy and overseeing sales and account management functions.
Also joining the team is Matt Tohill who has been appointed to the position of senior account executive, New Zealand. Tohill will be responsible for growing Markinson's position within the New Zealand business software market. He joins the company from Avanti Solutions where he was business development manager.
To read the full press release, click here.
Markinson wins Sage Business Partner Award
November 2009
Markinson, a specialist business software provider to small and mid sized businesses (SMBs), was recognised for its outstanding sales efforts at the 2009 Sage Business Partner Awards, winning Highest Revenue for Sage SalesLogix CRM in Australasia. Sage Business Partner Awards recognise top performing partners across Sage’s partner community in Australia, New Zealand and the Pacific Islands.
Commenting on the award, CEO Ian Whiting said: “Winning this is a great achievement and the result of a strong three-way partnership; working hand-in-hand with our clients and Sage.” The Award caps a big year for Markinson with the company ramping up growth with its acquisition of CRM specialist, Adexio, earlier this month, as well as building out its partner network with leading vendors such as Sage, to further extend its solutions suite.
Whiting attributes the company’s strong sales results to a growing demand, especially in the SMB market, for business management systems. He names Surecom, MLRSA, Tattersall Group (Lotteries division) and Pharmatel Fresenius Kabi (PFK), who implemented SalesLogix CRM to manage the largest single rollout of Medical Infusion Pumps in Australia, as new clients that have deployed SalesLogix CRM. “Our job is to work with our clients to ensure the delivery of a complete business solution, using CRM as an engine and starting point for further development work as their needs and business evolves,” said Whiting
To read the full press release, click here.
Markinson expands operations with CRM / BPM acquisition and signals more acquisitions in the near future
November 2009
Markinson today signalled the start of aggressive expansion plans with the acquisition of Australian and New Zealand CRM / BPM Specialist Adexio. Markinson is now considering further acquisitions this financial year to rapidly increase scale and extend its reach into new markets and countries.
The deal, for an undisclosed sum, adds over 200 business customers and offices in New Zealand. All Adexio staff and management will take up roles at Markinson. Commenting on the deal, Markinson CEO, Ian Whiting said “the acquisition of Adexio supports our desire to increase market share in the SMB business software market by rapidly boosting scale through a combination of acquisition and organic growth”.
Whiting points to Adexio’s product portfolio and team ethic as being key factors influencing their decision to acquire the business, adding that after a careful review of a number of companies, Adexio provided the best fit. Extending our range of solutions in accordance with market trends is a fundamental element of our growth strategy. It also ensures our customers benefit from software innovations that help to maximise the potential in their own business” said Whiting.
To read the full press release, click here.
Reaching for the clouds with Brennan
November 2009
Markinson have partnered with leading business-technology solutions provider to the mid-market, Brennan IT.
As businesses seek to identify new ways of reducing cost and improving efficiency, the addition of this latest partnership will provide customers with the flexibility and cost efficiencies they need to grow their business. Ian Whiting, CEO of Markinson says “it was an easy decision partnering with Brennan. They have invested in building a proven, commercially-ready solution, have a strong book of clients already using the service and a channel programme that is well priced, with above industry standard service level agreements in place. From a security and risk perspective, it was also important for us to partner with a company that hosted their own servers in Australia…”
To read the full press release, click here.
A clear Phocas on sales targets
September 2009
Ian Whiting, CEO of Markinson said he is delighted to announce the partnership with PHOCAS, as it “provides customers with the flexibility they need to deploy Business Intelligence quickly, easily and cost effectively within their business operations”.
“Markinson chose to partner with PHOCAS because of the natural synergies between our businesses and their markets,” he adds, “this level of sector expertise ensures customers will benefit from a sales focused solution which is quick and easy to install, is structured for their business, offers a lower total cost of ownership and provides a rapid return on investment”.
The Phocas solution is available to Markinson customers now.
www.phocas.biz
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Business intelligence just got smarter
September 2009
Delivering simple decision making capabilities, Markinson and QlikView are working together to provide visual analysis, dashboards and reporting that deliver measurable value for businesses in weeks. Ian Whiting, CEO said he is “looking forward to the opportunities that this partnership will bring”, he adds “our retail management solution, Shopkeeper has provided integrated retail reporting powered by QlikView for many years and we’re looking to extend that capability into other areas.”
QlikView has been designed to provide Markinson customers with the insight they need to make smarter, faster and more informed decisions at the touch of a button.
“We’re very excited to have Markinson on board as part of the local QlikView partner program. QlikView is about having 1-click access to visually rich, interactive dashboards that can be built and modified quickly, ideally suited to distributors and retailers which form the core of Markinson’s customer base. QlikView takes just minutes to learn and delivers industrial strength analytic capability to meet the requirements of both SME and large enterprise for Markinson without the cost and complexity of traditional BI approaches,” explained Stuart Barnard, Managing Director of Australian QlikView Master Reseller, Inside Info.
www.insideinfo.com.au
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Markinson launch their new website
September 2009
Business solution specialists Markinson today unveiled their newly branded and re-designed website to customers and prospects globally. The new website has been thoroughly updated to provide a fresh look in line with the new brand, as well as a comprehensive overview of the company and its extensive range of business solutions.
Markinson's website has been designed to simplify the company proposition. The site also provides access to the refreshed Customer Community; an extranet facility which enables the automated logging of service calls and a wealth of support materials and downloads, available to customers who choose to subscribe to the service.
Ian Whiting, CEO of Markinson comments "We've come a long way from the days of offering a single product to every customer and are proud to offer and display an extending range of solutions and services which will continue to grow in line with our customer needs".
Supporting MontroseAccess
September 2009
Markinson Business Solutions today announced its continued support of the Queensland based MontroseAccess charity through the sponsorship of their Charity Race Day.
Speaking about the opportunity, Ian Whiting, CEO at Markinson said that “Markinson are proud to support MontroseAccess again this year to help them continue the great work they undertake providing respite and therapy services to children and young adults with physical disabilities throughout our local community”
www.montroseaccess.org.au
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