Sage SalesLogix CRM
Described as ‘the most advanced and flexible CRM product on the market today’, Sage SalesLogix CRM is renowned and respected for its clever integration of leading-edge customisation and administration capabilities. All of this is executed either within a familiar Windows and Web environment, or from within Microsoft Outlook.
Designed to integrate seamlessly with other business software and back office applications, Sage SalesLogix CRM lays the foundations for growth, and is adaptive to changing business requirements. Incorporating a range of powerful CRM modules from sales to business alerts, the latest version also offers exciting new lead management tools, and innovative uses of Web 2.0 technology, including timeline visualisations and mash-ups.
Customer service and support
Effectively track, manage and resolve customer service and support issues, through access to current and accurate customer data – all available at your fingertips. Customers can raise and monitor their own service and support requests through the self-service web portal.
Sales cycle management
Manage, forecast and report on activities with ease throughout all phases of the sale. Allow all your sales team members to replicate the success of your top sales people by implementing Sales Processes. Surveys prove that this increases the likelihood of closing a sale and reduces the average time to sell.
Marketing campaign management
Execute effective, timely marketing initiatives that can be tracked and measured through the Marketing CRM Module. By measuring which campaigns deliver the best results, you can focus your precious marketing budget on the areas that deliver best results.
Dashboards and reporting
Control all aspects of your customer relationships with access to universal controls and reporting functionality within a user-friendly ‘dashboard’ interface. Harness the power of Web 2.0 technology, including mash-ups, timeline visualisations and sparkline charts.
Business alerts and notifications
Keep your finger on the pulse with automated business alerts and notifications, assigned to react to fluctuations in sales, enquiries, or any other situation you wish to monitor.
Process automation
Eliminate manual tasks and time intensive processes through system automation that maximises resources and drives business efficiency.
Remote and mobile access
Increase sales productivity and gain customer insight via the internet, or mobile devices to benefit from outstanding useability, a wide range of customisations, and a richer user experience.
Outlook integration
Create efficient workflow from your CRM database to Microsoft Outlook with seamlessly integrated email capabilities that utilise your current customer data. Similar integration is available for Lotus Notes and GroupWise office suites using add-on modules.
Sage SalesLogix CRM can easily be implemented into your business. To find out how your organisation could benefit from a Customer Relationship Management solution, simply contact us for an appointment.
For more information click here
|
