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Focused on ensuring that our customers receive
the greatest business benefit from their investment in Markinson's
solutions, we offer a range of services including:
The successful outcome of any project is fully dependent on the
quality and professionalism of those involved.
Markinson's consultants ensure predictable, manageable
and controllable implementations. Our Project Managers have many
years of experience in running successful customer projects,
using proven Implementation Methodologies concentrated on
reducing risk and meeting cost and time deadlines.
The Markinson Project Management Office acts as a
communications centre coordinating all customer projects.
Markinson provides a range of business consulting services
that help our customers to achieve their competitive best. With
almost two decades' experience in working with distribution and
supply-chain companies in the mid-market,
we speak your language.
Our consultants have extensive experience in working with
mid-market companies in a range of supply-chain and distribution
industries that provides them with a deep understanding of the
strategic and operational problems that you face in the new
global economy.
Markinson can work with your business towards achieving your
business goals through the application of process and best
practice methodologies. We are driven to providing our customers
with the ability to make effective and informed business
decisions, focused on operational effectiveness, competitive
advantage and improved corporate performance management.
Markinson business consultants can help give you the focus
to be your best.
Markinson provides a range of products and solutions
encompassing a wide spectrum of technologies. From Unix Terminal
Servers, to Linux, and Microsoft Windows; our Implementation
Consultants have the detailed technical skills to ensure a
successful implementation at your site.
Markinson works closely with your subject matter experts in
the business to ensure that the product/s are installed and are
operating effectively.
Markinson's expert trainers provide our customers with
product training specific to their needs. Our trainers work with
your users to ensure that they are up-to-speed quickly and
working effectively. We provide both classroom training and
one-on-one training, either at a location of your choice or our
training centres.
Markinson's Help Desk service provides direct assistance and
support to customers on Markinson's range of solution offerings.
Markinson's
Help Desk is staffed by a dedicated team of professionals who are
knowledgeable and experienced in a range of
business solutions, products and subject areas.
For Help Desk support, please contact +61 (0) 7 3368 0899 or
log onto
Markinson Online
.
Markinson provides an online customer portal that offers
customers access to web based solution service and support.
Accessible around the clock,
Markinson Online
is one of our richest customer resources and an
important source of information to ensure our customers get the
support they need, when they need it.
With Markinson Online, you can log your own Help Desk
queries, check their status and progress and search for a
variety of other relevant information.
Markinson provides a range of technical services and support services including
data conversion, system performance tuning,
proactive system maintenance, system monitoring, platform
migrations and other offerings.
Markinson User Groups provide our customers with valuable
opportunities for peer-to-peer interaction and learning.
Conducted bi-monthly, User Groups are run for our customers by our customers with
our full support ensuring the best outcomes for users.
Markinson has a range of partnerships with 3rd party
suppliers, hardware companies, network providers, and system
integrators to provide complete solutions to our customers.
Markinson User Conferences provide invaluable time for user interaction and aid in
maximising our customers' investment in their IT systems.
We do these with a commitment to quality,
service and professionalism. Our company understands the overriding
value of people and relationships and in delivering the end result.
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