Business Process Management
To stay competitive, it is essential that your business is active, responsive and cost-effective at all times. The risk of reliance on manual processes is significant. Orbis TaskCentre® can take many of these processes and put them ‘on autopilot’. This is made possible through a range of fully customisable features, all housed within an intuitive, drag and drop user interface.
Overview
There are very few businesses in this world that do not rely on people. People make decisions, perform tasks and communicate with one another to get the job done. It’s unrealistic to expect though, that even the most committed employee can cope with unlimited workloads, and will never fall sick, make an error, or simply forget to pass on information.
That is where Business Process Management (BPM) comes in. BPM software automates tasks that are critical to a consistent business workflow.
Using your company’s existing applications, BPM software can monitor, extract, format and distribute information automatically, based on customised events or rules.
Orbis TaskCentre
Markinson are pleased to provide customers with access to this unique, state-of-the-art Business Process Management (BPM) Suite. TaskCentre® brings people, systems and information together through the acquisition, manipulation, dissemination and integration of information.
BPM software can deliver endless benefits to businesses large or small, but most importantly, these benefits will be unique to your company. The technology automates repetitive business processes, which in turn mitigates error, and frees up your employees’ time to add value to your business. Business processes such as report creation and distribution, monitoring and reporting on KPIs and dissemination of critical information can become the responsibility of the software.
| Features of Business Process Management | |
| Integration | Subscriptions and Requests |
| By design, TaskCentre® delivers and manages process integration, ensuring that systems ‘talk to each other’, no matter how complex the requirements. This reduces, or even eliminates the need for complex integration development, saving time and increasing the flexibility of the software. | In order to ensure the supply of information meets with demand, TaskCentre® offers a set of flexible tools to action requests of this nature. Highly configurable, user-defined ’subscription based services or request-response’ mechanisms integrate with your databases and information systems, negating the need for employee intervention. |
| Web Content Publishing | Workflow |
| Using TaskCentre’s Web Content Publishing capabilities, online information can be automatically generated, published and updated according to the needs of the user. The result is more accessible information in a familiar, web-based environment, without the hassle of building web pages or accessing a content management system. | A sturdy workflow process is essential for companies looking to maintain consistency, sustainability, and compliance with Quality Management requirements. TaskCentre® offers the ability to add workflow capabilities to your existing software applications, which immediately increases productivity and eradicates administrative waste. |
| Advanced Business Alerts | Document Automation |
| Your current business software may have inbuilt Alert and/or Workflow functionality, but TaskCentre’s Advanced Business Alerts are designed to take this concept a step further. Importantly, they can work across all your applications, not just one; for example, an alert might need to locate CRM opportunities due to close with an existing customer, to determine whether the customer has enough spare credit to cover it. | TaskCentre® Document Automation can automatically generate and distribute document flows, such as reports, letters, order acknowledgements, invoices or statements. Structured and repetitive documents can be generated, presented and delivered via a variety of formats and channels. |