Enterprise resource planning (ERP) will advance considerably over the next 12 months. The rise of the cloud and a new emphasis on software means a greater flexibility in ERP solutions that can drive a business in new ways.
Viewing entries posted in July 2013
Customer relationship management solutions, also known as CRM or xRM, give businesses of any size the power to use organisational data to enhance the value of customer experiences. Contact management is the key function used in the business environment. However, CRM can be integrated with other business or third-party applications to gain greater business benefit.