What is Shopkeeper?

Shopkeeper is more than just a Point of Sale system. It is a complete retail management solution offering inventory control, point of sale, accounting, reporting and much more.

The solution is flexible and fully customisable to meet the specific needs of your retail business. From a streamlined interface, inventory precision to rich customer data capture, Shopkeeper makes it easy for retailers to increase efficiency, engage the customer and boost retail performance.

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  • Point of Sale

    Working with some of Australia's largest retailers means Shopkeeper is built with all the smarts that businesses need to sell more and engage more.

    Powerful point of sale features in Shopkeeper include:

    • Streamlined touch-screen interface
    • Customisable hot keys and fast cash keys
    • Barcode scanner integration
    • Integrated EFTPOS
    • Scales integration
    • Cross-selling and linked selling
    • 'Mix & Match' promotions
    • Customer survey
    • Multi-tiered pricing
    • Parked sales
    • Lay-Bys
    • Multi-level discounting
    • Customer orders


  • Inventory Management

    Inventory is one of the most valuable assets for a retailer. Shopkeeper is built for inventory management. With Shopkeeper, it is easy to avoid running out of stock and minimise excess stock.

    Powerful inventory management features including:

    • Multi-store stock control
    • Real-time stock transfers
    • Easy stocktaking
    • Warehouse and scan packing
    • Product matrices
    • Pickup and delivery



  • Customer Loyalty

    Customer loyalty is key to retail success. Shopkeeper helps retailers gain a deep understanding of their customers so that they can create a personalised shopping experience that builds loyalty.

    Engage more and build loyalty with:

    • Customer surveys
    • Customer database for capturing key information
    • Customer analysis and tracking
    • VIP/Customer loyalty program
    • 'Mix & Match' promotions
    • In-store mobility sales
    • Multi-tiered pricing


  • Reporting & Business Intelligence

    From sales performance of each location to your best selling stock report, Shopkeeper's dashboards help retailers keep their finger on the pulse. 

    Business intelligence at your finger tips:

    • Customisable dashboards powered by QlikView
    • Inventory performance such as most profitable stock
    • Store performance such as highest performing store
    • Staff performance such as top selling sales staff
    • Loss prevention


  • eCommerce with WebShop

    Webshop helps retailers grow their business with an online store. WebShop integrates with Shopkeeper to give you an integrated view of your sales, inventory and customers.

    • Full integration with Shopkeeper to ensure synchronisation between online and physical stores when it comes to inventory, sales, and order requests.
    • Custom, branded templates with intuitive interface
    • Responsive mobile designs
    • Fully deployed with ready-to-use shopping cart
    • Online orders automatically created as sales orders
    • Secure online payment via SecurePay
    • Username and password management
    • Complete order history


  • Mobility

    Shopkeeper Mobility helps create a personalised shopping experience for the customer and improves staff productivity.

    Anytime, anywhere access to Shopkeeper's core functions:

    • Perform inventory look-ups anywhere in the store, on the road and at special sales events
    • Access key customer contact information including available credit and account balance
    • Showcase products in other locations
    • Easy stock-taking anywhere in the store
    • Support for mobiles and tablets


Why Shopkeeper?

Fully integrated software

Front office, back office, EFTPOS, inventory, financials

End-to-end solution

Software and hardware support – priced per location


From touch-screen point of sale through to head office reporting and analytics


Access to local developers to provide a system that meets your retail needs


For single or multi-site locations, with head office control and decision-making capabilities

Customer engagement

From loyalty program, gift cards, and lay-bys through to built-in reporting engine with pre-configured interfaces and business reporting tools to drive your business decisions

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Why retailers choose Shopkeeper

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"We needed a point of sale solution that was easy to use, and really easy to train staff on..."

- JB Hi-Fi Read More

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“From Head Office, we can turnover prices for all stores within a few minutes – which used to take us hours.”

- Super Butcher Read More

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We’ve seen a lot of things in Shopkeeper Version 8 that we’re excited about, but probably more than anything is that Version 8 is Markinson’s future direction for Shopkeeper."

- Electrical Distributors WA Read More

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“For Sydney Equestrian Supplies, Shopkeeper continues to be a key piece of business infrastructure...” 

- Sydney Equestrian Supplies Read More

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